2 years from the date of purchase (730 days)

Yes, by email, Mon-Fri Term time.

The course is video based with caption/subtitles. There are worksheets for many lessons but the video will always guide you through the worksheets. Every lesson has a quiz to check learning and there is an assessment for every unit. You don't have to print the worksheets if you don't have a printer.

There are 42 lessons which means the course can be done one lesson per week term-time and the entire course will take one academic year. You get the whole course in one go, so you can work as fast or slow as you like.

The video length differs but one hour should be allocated per lesson. The actual time the lesson takes will differ depending on the student. The emphasis of the course is for the student to do as much practice work as possible rather than just watching a video.